Frequently Asked Questions

Yes, all of our trainers are fully qualified and insured. They all have extensive experience in their respective fields. They hold relevant certifications and adhere to industry standards, ensuring that the training provided is both accurate and up-to-date.

Our trainers have a range or qualifications, from trainers to assessors and IQAs, ask us for further information if you would like to know any more.

We conduct our training sessions either in-house at your venue, providing a convenient and tailored learning experience for your staff. This allows us to customise the training to your specific environment and operational needs. Or if you do not have a suitable location, we can organise a venue that’s meets your requirements.

Our company is regularly moderated by an external body, and our training undergoes frequent internal quality assurance (IQA) assessments. This rigorous process ensures that our training consistently meets or exceeds industry standards.

We provide all necessary paperwork for each training session, including any relevant books or handouts, attendance records, assessment results, and certificates of completion where applicable. This documentation helps ensure that your team remains compliant with regulatory and accreditation requirements.

Absolutely. We work closely with our clients to understand their unique requirements and can customise our training programs accordingly. Whether you need specific modules covered or a particular focus area, we are flexible in meeting your training goals.

The frequency of training sessions depends on the specific needs of your organisation and the subjects being covered. We recommend regular training intervals to ensure that all staff remain up to date with the latest practices and standards in healthcare.

The duration of our training sessions varies depending on the subject and depth of content. Sessions can range from short workshops to full-day courses. We will provide you with a schedule that outlines the time commitment required for each course.

Yes, upon successful completion of each training course, participants receive a certificate that verifies their competency in the subject matter. This certificate can be used to demonstrate compliance with industry regulations.

Booking a training session is simple. You can contact us directly via phone or email (rosie@lifelessonstraining.com) to discuss your training needs, and we will arrange a session at a time that suits you. We also offer online booking enquiries through our website for added convenience.

We offer both. Most of our training is group training for individual organisations in groups of up to 12 at a time but on occasion we do offer public training which can be booked by individuals. Feel free to enquire with us further if you are interested in either option.

Leave that to us! We understand that all types of people come onto our training courses, some are super confident and raring to go, others are just the opposite. We understand that for many different reasons, getting yourself to a training course is a big challenge for some people. It’s completely normal to feel a bit anxious before attending a training session, but rest assured, our training environment is supportive, welcoming, and designed to make you feel comfortable. Our trainers are not only highly qualified but also very approachable, understanding and empathetic. We have all got pretty good at picking up on those in the training room that may need that little bit of extra space, reassurance or support from us and if you don’t feel comfortable to state that this is you, you may find us checking in with you anyway. We try to ensure that where appropriate, the sessions we facilitate are interactive and engaging, allowing you to learn at your own pace, to feel safe and to be comfortable just as you are. We also encourage questions and discussions, so you’ll never feel lost or pressured. Our goal is to create a positive learning experience that helps you build confidence and skills in a relaxed setting that recognises your individual needs. If you have any specific concerns, please let us know, and we’ll do everything we can to support you. And lastly, we are all fully qualified, professional huggers and back patters, and can hug or pat on request whenever needed.